Online Therapy in Illinois and Indiana
Professional mental health support—wherever you feel most comfortable
Elevation Individual and Family Therapy offers secure online therapy for children, teens, adults, couples, and families located throughout Illinois and Indiana.
Through scheduled video appointments, you can meet with a licensed therapist from the privacy and convenience of your home, office, or another appropriate location. Our therapists provide compassionate, culturally responsive care for concerns including anxiety, depression, trauma, grief, relationship difficulties, parenting concerns, life transitions, stress, ADHD, and more.
You do not have to live near our Homewood or Matteson offices to receive support from Elevation. To participate in telehealth, you must be physically located in a state where your therapist is licensed at the time of your appointment.
Ready to begin? Complete the registration form here.
Still have questions? Submit a brief inquiry, and a member of our team will contact you.
What is Online Therapy?
Online therapy—also called virtual therapy or telehealth—allows you to meet with a therapist through a secure video platform instead of traveling to an office.
Your virtual sessions are scheduled similarly to in-person appointments. At your appointment time, you will use a private link to connect with your therapist from a phone, tablet, or computer.
Online therapy provides the same opportunity to discuss your concerns, identify goals, learn coping strategies, improve relationships, and work toward meaningful change with a mental health professional.
Is Online Therapy Private and Secure?
Elevation uses a secure, HIPAA-compliant video platform for virtual therapy sessions. However, clients should also take reasonable steps to protect their privacy.
We recommend:
- Attending from a private room
- Using a secure internet connection
- Wearing headphones when other people are nearby
- Letting your therapist know if someone else is present
- Avoiding public spaces whenever possible
- Keeping session links and portal information private
Although a parked vehicle may occasionally provide privacy, it should be parked in a safe location, and the client should not begin driving during the session.
Where Is Online Therapy Available?
Elevation provides online therapy for eligible clients located throughout:
Illinois
Our therapists may provide virtual counseling to clients across Illinois, including Chicago, the south suburbs, Cook County, Will County, Kankakee County, and other Illinois communities.
Indiana
Virtual therapy may also be available to clients throughout Indiana when matched with an Elevation therapist who is licensed to practice in Indiana.
Your eligibility is based on where you are physically located during each appointment—not simply your permanent address. Therapist availability and state licensure requirements apply.
Concerns We May Address Through Online Therapy
Our therapists work with clients experiencing a variety of mental health and relationship concerns, including:
- Anxiety and excessive worry
- Depression and low motivation
- Trauma and difficult life experiences
- Grief and loss
- Stress and burnout
- ADHD-related concerns
- Life transitions
- Self-esteem and confidence
- Relationship and communication difficulties
- Couples and family conflict
- Parenting and co-parenting concerns
- Workplace or school-related stress
- Women’s mental health concerns
- Cultural and identity-related concerns
- LGBTQ+ concerns
- Faith and spirituality
Services and specialties vary by clinician.
Completing registration helps our team identify a therapist whose experience, availability, license, and insurance participation may align with your needs.
Benefits of Online Therapy
Virtual counseling may be a good option if you:
- Prefer receiving therapy from home
- Live far from our Homewood or Matteson offices
- Have limited transportation
- Have a busy work, school, or family schedule
- Experience mobility or health-related limitations
- Feel more comfortable discussing personal concerns in a familiar environment
- Want access to an Elevation therapist who is not based at your nearest office
- Live elsewhere in Illinois or Indiana
Online therapy can make treatment more accessible, but it is not the best option for every person or situation. Your therapist will help determine whether virtual care is clinically appropriate for your needs.
Who Can Receive Virtual Therapy?
Depending on therapist availability, clinical appropriateness, age, location, and insurance coverage, Elevation may offer:
Online Individual Therapy
Private, one-on-one support for adults navigating emotional, behavioral, relationship, or life concerns.
Online Therapy for Children and Teens
Virtual counseling may be appropriate for some children and adolescents. The therapist will consider the child’s age, attention, communication needs, presenting concerns, privacy, access to technology, and ability to participate meaningfully online.
A parent or legal guardian may need to be available during some or all of the appointment.
Online Couples Therapy
Virtual couples counseling allows partners to attend from an appropriate private location while working on communication, conflict, trust, intimacy, co-parenting, and other relationship concerns.
Online Family Therapy
Family members may participate in virtual sessions to address communication, family transitions, parenting concerns, conflict, boundaries, and relationship patterns.
Online Group Therapy
Elevation may periodically offer virtual therapy groups, educational programs, or support groups. Topics and enrollment availability vary throughout the year.
Insurance and Payment for Online Therapy
Elevation accepts several commercial insurance plans, Illinois Medicaid and participating managed-care plans, select Employee Assistance Programs, and private-pay arrangements.
Plans currently accepted by Elevation may include:
- Blue Cross Blue Shield
- Aetna
- Cigna
- UnitedHealthcare
- Illinois Medicaid
- Molina Healthcare
- Meridian and YouthCare
- Blue Cross Community Health Plans
- CountyCare
- Aetna Better Health
- Select Employee Assistance Programs
Insurance participation varies by therapist, service, and state. Some insurance plans may have different rules for telehealth coverage. Benefits verification is not a guarantee that your insurance company will pay for services.
Our team will review your insurance information and therapist options as part of the registration process.
Online Therapy or In-Person Therapy: Which Is Right for You?
Online therapy may be a good fit if convenience, transportation, scheduling, or distance makes traveling to an office difficult. In-person therapy may be preferable if you have limited privacy at home, experience technology barriers, need a more structured environment, or would benefit clinically from meeting in the office.
Some services or clinical circumstances may require in-person care or a different level of treatment. Elevation does not provide emergency response, crisis stabilization, or inpatient services through telehealth.
If you are unsure which format is right for you, submit a brief inquiry, and a member of our team can explain the available options.
This brief form requests only your name, email address, and phone number. Please do not include private medical or mental health information.